Bank Mandiri Becomes Indonesia’s First Conventional Lender to Secure Bullion License, Rolling Out Gold Services on Livin’

JAKARTA, Investortrust.id — PT Bank Mandiri (Persero) Tbk (BMRI) has expanded its retail investment platform by rolling out an integrated bullion ecosystem on its Livin’ by Mandiri superapp, making it the first conventional commercial lender in Indonesia to secure a specialized bullion banking license from the Financial Services Authority (OJK).

The product launch allows retail users to open digital gold savings accounts, buy and sell bullion, fund purchases via installments, and convert digital balances into certified physical gold bars directly through designated automated teller machines or physical branches.

Gold has traditionally served Indonesian households as an offline store of value, acquired through jewelers and physical trading desks. By securing OJK authorization to operate commercial bullion activities, Bank Mandiri is transforming idle retail gold into a formal financial asset class. Bringing precious metals directly onto mobile banking rails allows Southeast Asia’s second-largest lender by assets to unlock non-interest fee revenues, mobilize fragmented consumer savings, and convert physical gold demand into liquid, collateralized banking products across its massive digital customer footprint.

Bank Mandiri's initiative taps into accelerating domestic appetite for precious metals amid macroeconomic uncertainty. According to the Gold Demand Trends Q2 2026 report published by the World Gold Council, Indonesian demand for gold bars and coins surged 40% year-on-year to reach 15 metric tons (16.5 short tons), highlighting retail flight toward safe-haven assets.

"Through the gold service on Livin’ by Mandiri, we are not merely providing a digital storefront to trade gold," Bank Mandiri Consumer Banking Director Saptari said in a corporate statement released on Friday, Oct. 9, 2026. "We are delivering an end-to-end financial solution that grants customers full autonomy to plan, manage, and liquidate gold according to their life cycles, directly from the palm of their hand."

End-to-End Digital Bullion Ecosystem

The bank’s digital gold savings feature offers certified bullion sourced from state-controlled precious metals refiner PT Aneka Tambang Tbk (Antam) and domestic jewelry manufacturer PT Hartadinata Abadi Tbk under its HRTA GOLD Emasku brand. Depositors can initiate savings with an entry allocation of 0.02 grams, equivalent to approximately Rp 50,000 ($3.14), with subsequent purchases accessible from as low as 0.005 grams or roughly Rp 10,000 ($0.63).

For capital-constrained buyers, Bank Mandiri introduced an installment financing scheme dubbed KSM Emas (Mandiri Multipurpose Gold Credit). The facility locks in prevailing spot prices at the moment of loan approval, allowing consumers to budget fixed installment schedules without exposure to interim price volatility. Upon loan maturity, the acquired bullion is credited into the customer's digital savings balance, available for resale, market repurchase, or physical minting.

To bridge digital balances with physical assets, the lender established an on-demand withdrawal feature known as "Ambil Emas." Account holders can redeem physical bars and coins by generating transaction requests on Livin’, scanning authentication QR codes at dedicated Mandiri Gold ATMs, or collecting bullion over the counter across select branch networks.

Scaling Digital Financial Superapps

Bank Mandiri aims to scale the bullion desk across its growing digital ecosystem, which counted 42.1 million registered Livin’ users as of August 2026. Management is preparing follow-on product releases, including "Multiguna Emas," a credit line that allows borrowers to pledge digital bullion balances as collateral for cash loans.

Future roadmap updates will also include automated debit routines for dollar-cost-averaging retail investments, alongside peer-to-peer gold transfer capabilities linking Livin’ accounts nationwide.