Telkom Eyes 100% Buyout of Digiserve: How the Telecom Giant Plans to Supercharge Its B2B Tech Engine
Key Takeaways
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JAKARTA, Investortrust.id — State-owned telecommunications heavyweight PT Telkom Indonesia (Persero) Tbk (TLKM) plans to take full ownership of PT Digital Aplikasi Solusi (Digiserve), aiming to accelerate its enterprise business-to-business (B2B) information and communication technology expansion.
The planned acquisition will see Telkom take over 100% of Digiserve’s issued and paid-up capital, placing the enterprise solutions provider under the direct operational command of the parent company.
Telkom is aggressively pivoting beyond legacy consumer connectivity to capture high-margin corporate IT spending. While enterprise solutions make up between 20% and 40% of overall revenue for global telecommunications leaders, Telkom’s enterprise division currently accounts for less than 15% of group sales. Taking direct control of Digiserve removes internal structural friction, giving the telecom giant a sharper edge against regional tech providers as Indonesian corporate digitization accelerates.
Accelerating Enterprise Growth
Telkom Director of Enterprise & Business Service Veranita Yosephine explained that full ownership is crucial for integrating Digiserve directly into Telkom’s broader B2B ICT portfolio to deliver comprehensive digital infrastructure.
"Digiserve will become part of Telkom’s B2B ICT segment, so this direct control is expected to strengthen synergy and deliver more integrated, end-to-end ICT solutions," Yosephine said during the company's virtual Public Expose Live 2026 press conference on Monday, Sept. 7, 2026.
Yosephine emphasized that the corporate market remains an underutilized growth lever for the group, especially as enterprise demand for cloud, networking, and managed cybersecurity solutions surges across Indonesia.
"Currently, the enterprise business contributes less than 15% to Telkom’s revenue," Yosephine stated. "We view this level as sub-optimal, with substantial room for growth alongside steadily climbing market demand."
Pointing to international telecommunications operators where enterprise divisions routinely deliver up to 40% of total group turnover, Yosephine highlighted that closing this gap is a strategic priority for Telkom's long-term top-line performance.
"In several global telecom companies, enterprise contributions have reached 20% to 40% of total group revenue," she added. "This serves as a benchmark and demonstrates the opportunity for Telkom to progressively scale B2B ICT as a future revenue growth engine."
Consolidating Direct Control
Digiserve’s management confirmed the proposed transaction in an official corporate disclosure on Wednesday, Sept. 2, 2026, announcing that Telkom will acquire shares from existing holders PT Multimedia Nusantara (TelkomMetra)—Telkom’s own multimedia investment arm—and individual shareholder Trihono Edhie Laksono.
The completion of the transaction remains subject to necessary corporate approvals stipulated under Digiserve’s and Telkom’s articles of association and internal regulatory guidelines, as well as the satisfaction of conditions precedent outlined in the purchase agreement.
Digiserve previously operated as Telkomtelstra, a joint venture established between Telkom and Australia’s telecom giant Telstra Corporation Limited. Telkom Group acquired Telstra’s remaining 49% stake in 2021 via TelkomMetra, subsequently rebranding the business as Digiserve by Telkom Indonesia.
Once the latest transaction closes, Telkom will bypass intermediary subsidiaries to hold direct, complete ownership of Digiserve, cementing its corporate digital service operations under a unified corporate balance sheet.
